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Sales and Service Representative

Sheehan Family Companies
Full-time
On-site
Bristol, Virginia, United States
Retail & Sales

TITLE:

Sales and Service Representative– Washington County and surrounding counties. 

General territory to include Bristol, VA and the surrounding area.

SUPERVISOR: Regional Sales Manager

OBJECTIVE: We are seeking a motivated and dynamic Sales and Service Representative to join our team. This role is ideal for someone passionate about customer service, relationship-building, and driving sales. You will be responsible for engaging with clients, understanding their needs, and delivering tailored solutions that enhance their experience. This position plays a key role in maintaining customer satisfaction and growing our presence in the market.

ESSENTIAL JOB FUNCTIONS:

Key Responsibilities

  • Develop and maintain strong customer relationships and promote company goodwill
  • Execute sales strategies and close daily sales calls
  • Ensure proper rotation of products and adherence to code policies
  • Successfully sell, distribute, and place all Specialty products
  • Merchandise accounts with legal POS materials and organize floor displays
  • Conduct in-store promotions and draught features using effective POS
  • Develop new accounts and expand product placements
  • Handle customer inquiries regarding products, services, and deliveries
  • Collaborate with internal teams including Sales, Delivery, and Support
  • Cover assigned sales routes as needed, including weekends and holidays
  • Maintain accurate records of pricing, promotions, and customer interactions
  • Travel to retail locations to ensure product visibility, freshness, and compliance
  • Other duties as assigned
    Qualifications
    Minimum Requirements:
    • High school diploma or GED
    • 1–3 years of relevant work experience
    • Valid driver’s license and current vehicle liability insurance
    • Personal vehicle available for use during work hours
    • Ability to work a flexible schedule, including weekends and holidays
    Preferred Qualifications:
    • Bachelor’s degree in Business, Marketing, Communications, or related field
    • Previous sales experience, especially in the food/beverage industry
    • Strong communication, organization, and follow-up skills
    • Proficiency with mobile and computer applications
    Physical Requirements
    • Frequent lifting and carrying of cases and kegs
    • Pushing/pulling carts and hand trucks
    • Climbing stairs, squatting, kneeling, and bending
    • Manual dexterity to operate business equipment

*All candidates considered will have a background check, pre-employment drug screen, and a physical exam.

Benefits

Benefits include paid time off, health insurance, profit sharing, flex spending and direct deposit.

Specialty Beverage is an equal opportunity employer.

The Sheehan Family Companies are proud to be an equal opportunity employer. We believe in an inclusive culture that provides mutual respect with salary advancement based on merit and individual performance. Sheehan Family Companies is committed to equal employment opportunities and does not discriminate against any protected class. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

In applying for this job and providing your phone number, you are authorizing the Sheehan Family Companies to contact you via text message for recruiting purposes. You may opt out of text messaging at any time.

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