Remote Customer Service Associate

Join Our Team as a Customer Service Associate!

Are you passionate about helping people and delivering exceptional customer experiences? Stocker and Watts, is looking for a Customer Service Associate to join our team. Known for our modern, "one-stop" approach to real estate and our deep commitment to inclusivity and community, we’re excited to welcome someone who shares our values and loves connecting with others.

What You’ll Be Doing

As a Customer Service Associate, you’ll be the friendly voice and helpful hand that ensures our clients feel supported every step of the way. Your responsibilities will include:

• Responding to client inquiries via phone, email, or chat in a professional and timely manner.
• Providing accurate information about our services and assisting clients with their needs.
• Collaborating with the internal team to resolve client concerns and ensure satisfaction.
• Maintaining detailed and organized records of client interactions.
• Proactively identifying opportunities to enhance the client experience.

What We’re Looking For

To thrive in this role, you should bring the following:

• At least 1 year of experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• A friendly, empathetic, and solution-oriented approach to customer interactions.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage your time effectively in a remote environment.
• Familiarity with real estate or an eagerness to learn about the industry is a plus!

Why You’ll Love Working with Stocker and Watts

At Stocker and Watts, we pride ourselves on fostering a supportive, inclusive, and community-driven culture. We believe that every team member plays a vital role in shaping our success and creating a positive impact for our clients. While this role does not include additional benefits, you’ll have the opportunity to work with a passionate team that values collaboration, innovation, and personal growth.

Ready to Apply?

If you’re excited about the opportunity to make a difference and be part of a modern, community-focused real estate team, we’d love to hear from you! Submit your application today and take the first step toward joining the Stocker and Watts family.