Remote Customer Service

About Us
We are a 100% union-label supplemental benefits provider, proudly partnered with more than 40,000 unions and associations worldwide. For over six decades, we have focused on helping working families secure supplemental and permanent benefit solutions that protect what matters most.

Position Overview
We are seeking driven, professional, and client-focused individuals to join our fully remote team. You will work with union and association members who have requested information about their available benefits, helping them review their options and complete the enrollment process.

What You'll Do
Communicate with prospective clients by phone and virtually
Schedule and conduct online benefits appointments
Review available programs and explain coverage options clearly
Guide clients through applications and required paperwork
Maintain accurate client information and follow-up records
Participate in training, mentorship, and leadership development

Who We're Looking For
Strong communication and interpersonal skills
Positive, coachable, and professional attitude
Customer service or sales experience is an asset, but not required
Comfortable using technology and working in a remote setting
Reliable, self-motivated, and able to manage your schedule
Legally able to work in the U.S. or Canada

What We Offer
Fully remote work environment
Flexible schedule options
Weekly pay with monthly performance bonuses
Benefits package after the initial qualification period
Ongoing training and mentorship
Fast-track advancement opportunities
Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more

This opportunity is ideal for someone who wants meaningful work, flexibility, and room to grow. Apply today and take the next step toward a career where your effort can create real long-term opportunity.