Operations Assistant

If you're a natural leader who loves keeping things organized, helping others succeed, and improving how work gets done — this role is for you.

We are seeking a dynamic and detail-oriented Operations Assistant to join our team.

Let’s Talk About the Downsides First:

• We’re a small business — we can’t compete with big corporations on salary or benefits.
• We do have deadlines that matter. Clients and tax agencies expect reports on time, so keeping the team accountable is key.

Now the Positives:

• Remote Work: This is a remote role. You’ll need to look professional for client/prospect video calls, but otherwise, comfortable attire is acceptable.
• Variety: Tasks vary across clients. You’ll help with proposals, oversee project time, and handle a mix of challenges that keep things interesting.
• Autonomy: You’ll be empowered to make decisions and improve our processes.
• Your ideas are welcome. I value your input to improve how we work.

What You’ll Be Doing:

• Keeping projects on track and making sure deadlines are met.
• Leading weekly team and one-on-one meetings.
• Supporting new client prospects — from calls to creating proposals.
• Managing client billing and engagement renewals.
• Taking care of HR tasks: hiring, onboarding, time-off requests, and performance reviews.
• Training new team members on tools and processes.
• Documenting and improving our operations.
• Assisting with general office management and team support.
• Being available during business hours to support staff, clients, and prospects.

We’d Love to Work With Someone Who:

• Communicates clearly and professionally — in writing and in conversation.
• Leads with confidence and follows through on deadlines.
• Is detail-oriented and thrives on creating structure and systems.
• Makes smart decisions and takes initiative.
• Is trustworthy, reliable, and keeps things running smoothly.
• Doesn’t mind switching hats — from HR to client care to admin.
• Has high emotional intelligence and enjoys encouraging others.

This job description covers the main responsibilities, but other tasks may come up from time to time. While experience in this field as well as bookkeeping and payroll is preferred, we’re happy to train the right candidate if you don’t have this background yet.

If you're a motivated, detail-oriented professional who thrives in a structured environment and enjoys following processes, we’d love to hear from you!

APPLY NOW: https://bit.ly/ABPapply

To show that you've read this post thoroughly, after completing the application, take a moment to write a cover letter or record a video answering this question: “Why do you feel you’d be a great fit for our team?” and send to sara@abandp.com with the subject I Want to Chat!