Key Executive Support

TrxNow® (Allied Dispatch Solutions, LLC) is North America’s fastest growing roadside assistance company and dispatch technology platform! We operate multiple Call Centers internationally with headquarters located in downtown Johnson City, TN. We also have a 24 x 7 contact center in London, Ontario, Canada!  Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at www.trx-now.com.

We are seeking a highly organized, proactive, and versatile individual to provide comprehensive support to our key executives.  This role is a unique opportunity to contribute across multiple facets of the business, including marketing, human resources, new business development, and direct c-level administrative support.  The ideal candidate will be a strategic thinker with excellent communication skills, a strong work ethic, and a passion for supporting leadership in achieving company objectives. 

Job Description

The Key Executive Support role will provide personalized high-level administrative support to the CEO and other executive leaders in a well-organized and timely manner.  This role will work one-on-one with various executive leaders on a variety of tasks and will be required to exercise good judgement and maintain a realistic balance among multiple priorities.

Responsibilities

This role will be responsible for facilitating efficient day-to-day operations by providing and leading support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.

• Complete a broad variety of administrative tasks for executive leadership
• Manage sensitive matters with a high degree of confidentiality, discretion, and professionalism
• Manage and track executive expenses, including reimbursements and budget oversight
• Oversee and manage a variety of special projects, often with deadline pressures, to successful completion
• Coordinate meetings, conferences, and events including logistics, catering, lodging, transportation, and materials preparation
• Assist with recruitment processes, including posting job openings, screening resumes, and scheduling interviews
• Conduct customer and prospect research

Essential Functions

• Schedule and attend meetings on behalf of executives, taking notes and recording minutes.
• Welcome guests and clients by greeting them, in person or on the telephone; answering or directing inquiries
• Assist in preparing and managing presentations and decks
• Prepare letters, memos, forms, and reports according to written or verbal instructions
• Perform other related duties as assigned

Required Qualifications/Skills

• Associate’s degree
• Excellent interpersonal skills (verbal and written)
• Proficient experience with Microsoft Office Suite including Word, PowerPoint, and Excel
• Strong organizational skills with the ability to manage multiple priorities and maintain a high level of attention to detail
• Effective time management skills with a proven ability to meet deadlines
• Ability to multi-task, effectively prioritize work, and adapt during pressured situations
• Ability to work autonomously and collaboratively and contribute to a positive and productive work environment

Preferred Qualifications/Skills

• Bachelor’s degree in related field
• Minimum of 1 year experience in similar environment

Benefits

• Opportunity and growth potential
• Flexible work environment
• Benefits including health, dental and vision plans
• Paid time off