Inside Sales Engineer

Who are we?

Based in Morristown, TN and within an hour of Knoxville, Precision Boilers is a leader and innovator in Electric Steam and Hot Water Boilers, Gas Fired Steam and Hot Water Boilers, Deaerators, and Boiler Room Accessory products for nearly 80 years and continues to pursue strong growth plans within the marketplace. As the premier designer and manufacturer of high voltage electrode boilers, resistance electric boilers, gas fired boiler products, and feedwater accessory equipment, we have solutions that are energy efficient, innovative & highly respected in the industry. To learn more about us, please see the links here: https://thermon.com/product-categories/vapor-power/ || https://thermon.com/product-categories/precision-boilers/

What is the opportunity?

We are seeking an Inside Sales Engineer to join our team. The opportunity serves as a liaison in the sales process when complex, technical support or services are involved. Grow with us as we introduce new and pioneering products. Enjoy respect and recognition for your contributions as we continue to innovate! Experience autonomy and open dialogue with senior managers and make an immediate impact!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned.

• Provide technical support and competitor comparison/analysis.
• Respond to quote requests from sales representative network and customers directly.
• Analyze and review customer specifications both from a technical and commercial perspective.
• Work directly with Vapor Power / Precision Boilers Regional Sales Managers to support our independent sales representatives and end customers.
• Generate budgetary quotations and final bid proposals in a timely fashion.
• Maintain reporting of active proposals and quoting pipeline.
• Assist in project management for production orders.
• Work with engineering department to ensure customer submittal drawing packages are delivered in timely manner.
• Coordinate with internal departments for order entry flow.
• Acts as a liaison between company, customers, and vendors.

• Communicates and collaborates with all departments to ensure a seamless project outcome.
• Assists with research and development of new products and services.

• Performs other related duties as assigned.

• This is not a remote role.

The above are considered essential duties and are illustrative of those job tasks, which are fundamental. Employees may be required to perform additional related duties as may be assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor of Science in Engineering or equivalent technical background.
• 2 years of experience with capital equipment is preferred. This can be a combination of sales, engineering, and design.
  • Recent engineering program graduates will be considered for this position.

Skills and Abilities:

• A working knowledge of boilers, heat transfer equipment, or auxiliary boiler room equipment is preferred.
• The candidate must be willing to work independently after proper training and be a self-starter.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Proficient with Microsoft Office Suite, primarily Excel, or related software.
• Electrical systems and combustion experience preferred.

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Work Environment:

This position must perform tasks that involve mainly office exposure, sitting behind a desk performing tasks on a computer. Most of their time, the employee will spend time in the office with low to moderate exposure to noise, heat, and cold environment, other physical requirements include walking, bending, hand dexterity, speaking, seeing, and lifting/moving up to 15 pounds. Steel toe shoes, earplugs and safety glasses are always required while on the production floor. Travel expected <25%.

Benefits:

• Bonus eligibility.
• Medical, Dental, and Vision.
• Short-Term Disability, Long-Term Disability, and Life Insurance.
• 401k with Company Match.
• Paid Time Off.