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Community Manager

Newbury Residential
Full-time
On-site
Kingsport, Tennessee, United States
Business & Management
Full-time
Description

About Us
Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike.

As a Community Manager at an affordable property you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply.

Position Description

  • Managing the leasing process and maintaining high occupancy rates.
  •  Ensuring resident satisfaction and retention.
  • Knowledge of LIHTC compliance, including tenant income certifications, recertifications, and rent calculations.
  • Performing all sales and leasing activities at the property to achieve the community's revenue and occupancy goals.
  • Inspecting apartments prior to resident move-in and after resident move-outs.
  • Implementing marketing tactics to create and drive traffic to the community.
  • Using the on-site management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and monitor rent collections.
  • Maintaining high occupancy, low delinquency, and high resident satisfaction/retention.
Requirements

Position Requirements

  • Outgoing, with experience in the service industry
  • Bachelor's degree is preferred but equivalent experience is accepted
  • Ability to work well in a team environment
  • Extremely well organized with the ability to multitask

Necessary Special Requirements

  • Valid Driver's License and reliable transportation
  • Effective communication skills and display professionalism
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Excellent communication and interpersonal skills
  • Strong sales and negotiation abilities
  • Detail-oriented with strong organizational and time-management skills
  • Ability to work independently and as part of a team