Client Service Representative

Company Description

Royal Acquisitions Inc works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience. Royal Acquisitions Inc engages the customer in learning about our client’s various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.

Job Description

Client Service Representative
We  are  currently seeking a Client Service Representative in Johnson City.   The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

Client Service Representative Responsibilities

• Provide excellent customer service to all clients/customers and maintain adequate appointment times
• Report any new customer acquisitions or account changes to the Director of Operations
• Resolve customer support related issues and provide customers with proper solutions to their concerns

Interested and qualified candidates for the Client Service Representative opening should submit their resume through us for immediate consideration.   Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview. 

Qualifications

• At least 1+ year experience in an office, retail, or other customer service environment
• Strong communication skills
• Basic office etiquette
• Ability to juggle multiple tasks simultaneously 

Additional Information

You can learn more about us at http://royalacquisitions.net/#home.

All your information will be kept confidential according to EEO guidelines.