Assistant Property Manager

Group Health Insurance (80% Employer Paid)

Pension, Long Term Disability, and Life Insurance Policy Eligible (Employer Paid upon eligibility)   

Organization Overview: 

The Kingsport Housing & Redevelopment Authority (KHRA) offers affordable housing and additional services to eligible families within the Greater Kingsport area. KHRA administers the Housing Choice Voucher Program within eight counties and offers additional community resources through special programs such as the Family Self-Sufficiency (FSS) Program, Life BRIDGE, and Financial Opportunity Center. Additionally, KHRA operates its subsidiary, the Greater Kingsport Alliance for Development (GKAD), a non-profit organization which provides a means for the public and private sector to cooperate in providing affordable housing to low-income families in Kingsport 

Position Summary:

The position of Assistant Property Manager will support the property management and maintenance staff of the Kingsport Housing and Redevelopment Authority (KHRA) through a variety of operational and administrative functions. Common activities associated with the job include receiving and directing the foot-traffic of the office, responding to inquiries and requests for assistance by applicants, residents, staff and the general public as well as assisting with the preparation of operational reports and related documents. Additional duties include assisting with the rent collection process, preparing bank deposits and coordinating financial transactions associated with the property, and leasing and management activities. Job related duties are also subject to regular internal and external annual audits through regulatory entities.

Illustrative Examples of Work:

• Under the direction of the Property manager, the assistant property manger will ensure the property operates within HUD and any other applicable regulatory requirements.
• Interacts daily with supervisors, applicants, residents, co-workers, program administrators, other government and social service agencies as well as the general public.
• Receives and receipts rental payments for submission to the central office and maintains records of any delinquent accounts.
• Processes daily incoming and outgoing mail and assists with coordinating large mailing projects.
• Assists with compiling, completing and maintaining resident information required for court documentation and evictions.
• Assists in the preparation of move-in packets and new resident leases, including re-certification paperwork and adjustment documentation.
• Prepares communication notices for residents, contractors, social service providers, resident associations, etc.
• Compiles and completes lists of vacant units as necessary.
• Prepares documents, forms, and reports and assists with submission of pertinent information to appropriate agencies. 
• Distributes keys to maintenance staff, contractors and residents and maintains logs associated with the distribution and receipt of keys.
• Assists in monitoring office supply inventory levels and replenishes and stocks supplies as necessary.
• Compiles a variety of program information and any related documentation for meetings as necessary.
• Assists with annual and interim recertifications, calculating unreported income and retroactive charges and ensures that all necessary paperwork has been signed by residents.
• Receives, reviews, and prepares file folders for a variety of record keeping activities and ensures they are properly maintained and filed. 
• Conducts welfare checks as well as move-in, move-out, and grounds inspections at the request of the Property Manager.
• Updates bulletin boards with changes in income limits and fair market rents, updated rental policies and procedures, etc. as necessary.
• Assists in maintaining the food pantry at the Holston Terrace office
• Assists the Supportive Housing Manager and GKAD Property Manager in the duties applicable to scattered sites and group homes.
• Performs related duties as required.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

General Requirements: 

Graduation from an accredited four year high school supplemented with vocational or technical training in secretarial science or closely related field; a minimum of two years of general office experience, considerable experience working with the public preferably in a governmental setting; good organizational, interpersonal and decision-making skills; skills and abilities in conflict resolution; knowledge of the KHRA’s operations; considerable knowledge of general housing and HUD regulations and reporting requirements pertaining to rental operations; or any equivalent combination of education and/or experience in the performance of the Assistant Property Manager’s duties.

Necessary Special Requirements

Possession of a valid Tennessee Drivers License and the ability to be insured at standard vehicle liability rates.

Must obtain and maintain the following certifications within 90 days of employment or other timeframe approved by Executive Director:

• Certified Occupancy Specialist

I understand the requirements, essential functions, and duties of the position. By applying, I am confirming that I can perform all tasks, duties, and requirements without accommodation.