Account Manager

 About Foundation Direct Foundation Direct is a rapidly growing technology company that still embodies a small start-up culture. Created by the founders of Google’s Automotive Retail Team, our mission is to revolutionize the Automotive Industry through data utilization – most immediately within Digital Advertising and Business Intelligence. Our primary customers are Automotive Dealers & Marketers. We help launch and manage fully customized dynamic Digital Ad campaigns that update daily to reflect the inventory and pricing on their lots and provide dealers with robust measurement and tagging of their digital properties.

Account Manager - Business Intelligence Team 

Foundation is seeking a passionate and results-oriented Account Manager to drive client success within our NCM and Business Intelligence divisions. This key role will focus on maximizing client value, engagement, and retention. You will own the post-launch client journey, ensuring seamless onboarding, conducting impactful consultations, and identifying opportunities to enhance our support model. You will have the opportunity to work with large BI auto groups, suggest product enhancements, and be part of a fast-growing team.

This is a full-time, salaried, remote position. Candidate must reside in the Continental U.S. There are multiple location posts for this position, please apply to ONLY one post for the market you most closely reside. Thank you.

Key Responsibilities:

• Lead and oversee client consultations and office hours
• Provide clients with insights you deduce from our reporting platforms
• Look for ways to improve the support model through better tracking/ record keeping, improved processes, and continuous innovation
• Represent our brand positively and energetically, maintaining the highest level of professionalism in all interactions
• As the account numbers grow and additional support is needed, the ability to mentor new team members to help you carry out your tasks
• Collaborate effectively with cross-functional teams (Sales, Marketing, Product, Customer Service)
• Maintain up-to-date internal process documentation
• Own BI auto group relationships

Qualifications: 

• Bachelor's degree in Business, Marketing, Communication, or a related field (OR relevant work experience)
• A minimum of 3 years’ professional client-facing experience within the automotive DigAd industry, REQUIRED 
• Strong understanding of the auto dealership and auto group market dynamics
• Demonstrated understanding of digital marketing tools and Google Analytics
• Exceptional communication and interpersonal skills
• High energy, positive attitude, and strong work ethic
• Exceptional multitasking and time management abilities
• Ability to thrive in a startup environment where things change frequently and there is rapid growth

Compensation 

Company benefits offerings include medical, dental, vision, 401(k) matching, wellness, paid time off, paid maternity/paternity leave, and more. This is a full-time, remote, salaried position.

Next Steps! 

If you are interested in this position and would like to be considered, please complete the ONLINE APPLICATION and be sure to include a current resume. Based on the number of applicants received, we will only reach out to those candidates whose qualifications most closely meet the needs of the position. If you are selected to move forward in the recruiting process, you will be contacted by a member of Foundation’s team within the next 7-10 business days. Thank you and best of luck!

MORE ABOUT FOUNDATION DIRECT

Created by the founders of Google’s Automotive Retail Team, Foundation Direct provides a robust technology platform that empowers Automotive Dealers to take control of their digital advertising and “go direct” to the largest media partners (Google, YouTube, Facebook, & BING). This automated digital solution drives true business outcomes and brings transparency into fees, reporting, and performance that are desperately needed within the industry.
While the company remains focused on prioritizing solutions that are best for the customer, Foundation Direct also promotes a culture that values diversity, equity, and inclusion. Employees are encouraged to share their opinions and have an opportunity to shape the strategy and products as the company evolves to meet the customer needs over time. The well-being and personal growth of Employees remains top of mind within the leadership team.